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Frequently Asked Questions

No, you don’t need to. You can make purchases and check out as a guest any time.

However, by setting up an account with us, it will allow you to order quickly without having to enter your details every time you shop with us, and you can of course immediately enjoy all your benefits.

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

Look to find the items you want and add it to your shopping cart. When you have finished, proceed to your shopping cart, and then check out. Please check and ensure that all information you provided is correct before confirming your purchases and payment.

We accept payments via PayPal and all major credit and debit cards such as Mastercard, VISA, Maestro, and American Express. You can pay with all main e-Wallets (Apple Pay, Google Pay) and Shop Pay.

We strive to ensure you are completely happy with your purchase. Due to the nature of our products (cosmetics, skincare, and beauty items), and for hygiene reasons, we only accept returns for damaged or faulty items.

If you receive a damaged or incorrect item, please contact us via email or our contact form, and we will respond within 2 business days.

For any questions or assistance before making a purchase, feel free to reach out to us.

Please review our terms of service and return policy for additional information.

Tip: Double-check your order before placing it to avoid any errors.

The cost of shipping typically depends on the package's weight and size, the destination country, and the courier used.

We ship to the UK, EU, and USA.

— Be sure to review our policy terms and shipping pages for more information.

Import duties, taxes, and charges are not included in the item's price or shipping costs and are the buyer's responsibility. We recommend checking with your country's customs office to find out what these additional fees may be before purchasing, especially if you are outside the EU.

We aim to fulfill your orders within 1-3 working days. During peak times like Black FridayCyber Monday (BFCM), and holidays, fulfillment may take 3-5 working days. Please note, shipping times are calculated after fulfillment, not from the day the order is placed.

Delivery Times:

Standard Shipping:

  • EU & UK: 4-8 days
  • US: 7-12 days

Express Shipping:

  • EU & UK: 1-2 days
  • US: 3-7 days

While we strive to keep product images up-to-date, they are intended for illustrative purposes only. Please be aware that color variations may occur due to lighting conditions in some photos. We cannot offer replacements or refunds if a customer is unhappy with the color of a product. Additionally, carriage fees are non-refundable.

All of our products are designed for cosmetic use and meet all legal certification and testing requirements. Please note that our cosmetic products are not intended for consumption.

We take every precaution to ensure that our products— including their type, scent, color, appearance, quantity, and size— are clearly distinguished from food products and do not pose any risk to human health and safety.

The ingredient list for any product is available on our website and can also be provided upon request. Feel free to contact us for any additional information you may need.

We strive to maintain accurate and current information on our website.

— The content provided is for general informational purposes only, and we recommend consulting legal professionals before taking any action based on the information provided.

— We do not accept any liability for loss or damage resulting from the use of information found on this site.

— Aromanesque is not responsible for any death or personal injury resulting from the misuse of products featured on this website or advertised on other platforms.

Products & Ingredients

At Éclat Soin, we believe the purest ingredients come from nature. Our products harness the power of flowers and herbs from the forests and meadows of the Baltic region, using them as the foundation for their active ingredients. Crafted with clean, science-backed formulas, all our products are 100% Ecocert-certified and cruelty-free.

We combine nature and innovation to develop skincare that delivers real results. By utilizing potent plant actives, Éclat Soin creates effective solutions that nourish the skin and provide noticeable benefits.

Each product is Natural and Organic Certified by ECOCERT Greenlife and meets the global COSMOS standard, ensuring you get skincare that is both effective and kind to the environment.

At Éclat Soin, we believe all skincare and makeup products should be natural and organic — gentle on your skin, effective in their results, and caring for the planet. We truly care.

Yes, all ÉCLAT SOIN products are certified and meet the highest quality and safety standards. They comply fully with EU Regulation № 1223/2009 on cosmetic products, ensuring safety, efficacy, and transparency in formulation. Additionally, all ÉCLAT SOIN products are ECOCERT Greenlife certified according to the COSMOS Standard, a globally recognized certification for organic and natural cosmetics.

This means our products are not only safe and effective but also made with sustainably sourced ingredients, aligning with rigorous environmental and ethical standards.

The COSMOS Standard ensures cosmetics are made with environmentally friendly production processes and respect for human health. It promotes the development of green chemicals,responsible use of natural resources, and the protection of biodiversity. Products under this standard exclude petrochemical ingredients like parabens, phenoxyethanol, synthetic perfumes, and colorants, except for certain authorized preservatives. They also prohibit the use of GMOs and require recyclable packaging, ensuring a sustainable and eco-conscious approach to skincare.

Éclat Soin products are manufactured in Europe

Yes, our facility is ISO 22716:2007 certified, ensuring top quality and safety through Good Manufacturing Practices (GMP) for cosmetics. We use Swiss-made stainless steel machinery for luxurious textures and prioritize eco-friendly processes, including renewable energy and sustainable cleaning agents.

Store your goods safely away from direct sunlight in a dry, cool environment with a recommended temperature range of 10 to 20 degrees Celsius. The aging process of goods can be accelerated by humidity and sunlight, hastening their expiration.

Yes, Éclat Soin offers a range of vegan skincare products. Our formulations align with clean beauty principles and include organic, vegan, and sustainable options across various product categories​

The proportion of natural and organic ingredients in Éclat Soin products is detailed in the "Origin" section of each product page

Éclat Soin does not use GMO ingredients in its products. The company prioritizes natural and eco-certified formulations, sourcing sustainably grown ingredients to align with its mission of promoting health and sustainability.

We use only sodium coco sulfate (SCS) in our products, which is approved by the independent COSMOS certification body. SCS is much less irritating than sodium lauryl sulfate (SLS) and does not penetrate the epidermis.

Absolutely! All Éclat Soin products are guaranteed to be free from parabens, mineral oils, silicones, PEG, chemical UV filters, microplastics, synthetic fragrances, artificial colorants, and other potentially harmful substances.

At Éclat Soin, we do not add palm oil to our formulas as a separate ingredient, however, palm oil derivatives may be part of another ingredient and are present in most products (for example, palmitic acid), although in a very low concentration.

All ingredients containing palm oil derivatives are RSPO (Roundtable on Sustainable Palm Oil) certified, which means that plantations are cultivated using sustainable methods.

Each ingredient in Éclat Soin formulas is thoroughly evaluated to ensure safety for use. It's important to note that not all alcohols are harmful to the skin, and not all are the same.

We encourage you to check the INCI ingredient list of each product to see if it contains alcohol or alcohol derivatives. Most products may have trace amounts of alcohol, as most plant extracts are produced using alcohol-based extraction methods, apart from oil-based extracts.

Therefore, while alcohol or alcohol derivatives may not appear in the INCI list, we cannot guarantee that the products are completely alcohol-free.

The scents in Éclat Soin products are derived from natural ingredients, including plant-based essential oils. However, some products may also contain trace amounts of common allergens, such as Limonene, Linalool, Citral, Citronellol, Geraniol, and Eugenol, which are typically found in natural fragrances. To ensure your safety, we list the full ingredients for each product on its product page, where you can check for potential allergens before use.

Éclat Soin products have a 2-year shelf life from the production date, with a minimum of 6 months validity upon receipt. However, they typically have a validity period of 12 to 24 months. After opening, products are generally effective for 3 to 24 months. The expiration date is clearly printed on the packaging for your convenience

While all Éclat Soin products are made with healthy, tested ingredients, they have not been specifically tested on pregnant or breastfeeding women. We recommend that expectant or nursing mothers consult with their doctor regarding any concerns about the product's ingredients list before use